Effective Date: June 2021
Last Updated: April 2025

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At Calyx Revenue Cycle Management, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with our services.

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1. Who We Are

Calyx Revenue Cycle Management ("Calyx RCM", "we", "our", or "us") provides revenue cycle management services and consulting for healthcare providers. This policy applies to all users of our website: https://www.calyxrcm.com.

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2. Information We Collect

We may collect the following information:

• Contact Information: Name, email address, phone number, practice name, job title

• Lead Details: Information submitted via contact forms, LinkedIn lead gen forms, or demo requests

• Usage Data: Browser type, device information, IP address, and pages visited via cookies or analytics tools (e.g., Wix Analytics, Google Analytics)

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3. How We Use Your Information

We use collected information to:

• Respond to inquiries and service requests

• Schedule demos and consultations

• Provide customer support and onboarding

• Improve our services and website experience

• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information.

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4. How We Store and Protect Your Information

Your data is stored securely within our Wix-powered website infrastructure and protected by built-in security protocols. Access is limited to authorized personnel only, and we use encryption and secure transfer protocols when applicable.

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5. Third-Party Services

We may share limited data with trusted third-party services to operate our business:

• Wix.com – for website hosting and form collection

• LinkedIn – for lead generation and advertising

• Google Analytics / Power BI – for anonymous usage tracking and reporting

These services are bound by their own privacy policies.

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6. Your Rights

You have the right to:

• Request access to or correction of your personal information

• Request deletion of your data from our systems

• Withdraw consent to data collection or marketing communications

To exercise these rights, email us at info@calyxrcm.com.

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7. Cookies and Tracking

Our website uses cookies to improve your experience. You can adjust your browser settings to refuse cookies or alert you when they are being used.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

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9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Calyx Revenue Cycle Management
Email: info@calyxrcm.com
San Antonio, TX